Gorakhpur
+10°C
Info@rrhotel.in
+91 9695310000

Privacy Policy

The way we work

General

For driver/support staff separate (mixed) accommodation is available at ₹ 200/- per person, per night.

Kindly refrain from picking flowers from the garden/pots.

Effective 2nd October 2008, the Government has introduced a "No-Smoking" legislation for hotels, restaurants and all public places. As a consequence, smoking is prohibited in all parts of the hotel except in designated bedrooms where smoking is permitted.

The hotel has dedicated smoking guest bedrooms. Should you desire a smoking bedroom, please let us know. We shall endeavour to reserve a smoking bedroom for you Some packages and rates may have different booking policies which will be mentioned along with that particular package or rate.

Food terms

Complimentary Buffet Breakfast is provided as per single & double occupancy. Extra Bed includes charges for extra bed & Breakfast

Breakfast will not be served in rooms.

Kitchen closes at 11 PM after, dinner will not be served after 11 PM.

Mineral Water kept in Rooms and Restaurant is Chargeable.

CONFLICT BETWEEN ENGLISH TEXT AND OTHER LANGUAGE TEXT

If there is any conflict or discrepancy between the English text of these Terms and Conditions and any translation thereof, the English text shall prevail.

CHANGES TO THE THESE TERMS & CONDITIONS

ROYAL RESIDENCY HOTEL reserves the right to cancel, amend or vary the arrangements and content featured on the ROYAL RESIDENCY HOTEL website and/or change or add to these Terms and Conditions at any time without prior notice.

GOVERNING LAWS

All other matters concerning or relating to the ROYAL RESIDENCY HOTEL shall be governed by the laws of India and the Gorakhpur District Courts shall have jurisdiction therein.

CHECK-IN AND CHECK-OUT

ROYAL RESIDENCY HOTEL operate a strict check-in and check-out policy, please refer below for Schedule.

Check in and check out time is determined by Royal Residency Hotel. Please check these times prior to making your reservation or prior to your arrival.

Standard Check Out time for Individual Rooms is after 24 Hrs of your check In Time.

For Group Bookings

Check-In is 12:00 pm (Noon)

If you wish to guarantee your ability to check-in prior to 12:00 pm you must book an additional night’s stay and pay the applicable rate for that additional night.

If a 12 noon check-in time is approved it will be provided to you at no extra charge.

Check-Out

Standard check-out time is 11:00 am Noon

There will be no refund for early check out.

If you wish to check-out later than the standard check-out time i.e. 11 am Noon you must obtain approval from property management at least 6 hours prior to your scheduled check-out time.

Property management may approve a request for late check-out in their absolute discretion.

If you check-out beyond the stipulated time ROYAL RESIDENCY HOTEL reserves the right, without further notice to you, to charge you an additional one (1) night's stay at the then prevailing room rate.

Child Policy

For the purposes of this clause “Child” or “Children” means a person or persons aged between 2 years and 5 years; “Infant” means a person under the age of 2 years; and “Adult” means a person aged 12 years or above. All ages will be determined from the date at which accommodation commenced.

Subject to sub paragraph below, Children and Infants sharing a room with their parents or guardians may do so free of change if using existing beds and linen and not exceeding the maximum occupancy for the given room type.

Additional charges will apply if extra beds are required. These are charged at the extra person rate. Extra person rates will be charged on a Room Only basis, unless otherwise stated.

Extra bed costs 25% of the room rent per person, per night, (no meal included)

Extra Person Policy

Extra person room rates will be charged on a Room Only basis, unless otherwise stated.

In our any type of room we allow 2 Adult and 1 Child / Adult. If no of person including child or adult exceeds the maximum occupancy, extra adult or child will be charged at 25% of the room rent per person, per night, (no meal included).

COPYRIGHT & TRADE MARKS

The ROYAL RESIDENCY HOTEL website including the booking and other applications, text, graphics, designs, audio and video clips, Hotel (Homestay) and destination information and all other content thereon are the property of ROYAL RESIDENCY HOTEL and/or its content suppliers.

You may use this website and its content solely for personal, non-commercial and private use subject always to applicable copyright laws.

All trademarks, trade names, service marks and all other marks, whether registered or unregistered, on the ROYAL RESIDENCY HOTEL website are owned by or licensed to ROYAL RESIDENCY HOTEL and their respective owners and may not be used, reproduced or modified without the prior written approval of ROYAL RESIDENCY HOTEL.

Limitation of Liability and Disclaimer

ROYAL RESIDENCY HOTEL does not warrant that errors or omissions may sometimes occur. ROYAL RESIDENCY HOTEL does not warrant the accuracy, timeliness, currency and completeness of the contents, including without limitation, any information relating to rates and room availability. ROYAL RESIDENCY HOTEL disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this web site and other worldwide web links including without limitation, as to the merchantability or fitness for any particular purpose.

ROYAL RESIDENCY HOTEL will not be responsible for any damages including without limitation, damages for loss of profits arising in contract or from your use or inability to use this site.

ROYAL RESIDENCY HOTEL does not guarantee that this site is free from infection by viruses and shall not be liable for any damages or loss.

In no event shall ROYAL RESIDENCY HOTEL nor its subsidiaries, agents, divisions, affiliates, representatives or licensors be liable to any indirect, incidental or consequential damages

whatsoever (including, without limitation, damages for loss of profits or loss of information) arising from use or inability to use the contents, even if ROYAL RESIDENCY HOTEL has been informed of the possibility of such damages.

The Site may contain links to other World Wide Web sites, either directly or indirectly and, where possible, we will make clear where such links are being made. Those sites are provided by independent third parties and ROYAL RESIDENCY HOTEL is not responsible for their availability or content.

ROYAL RESIDENCY HOTEL is responsible to provide the room(s) and Add-Ons stated in the Booking Confirmation(s) and according to these Terms and Conditions. We do not accept any liability for failure to provide the services contracted or any of them due to circumstances beyond our control.

ROYAL RESIDENCY HOTEL is not in a position to guarantee Guest's safety against events including but not limited to accidents, death, acts of God, flood, riot, theft, or even acts of negligence. All activities have inherent risks to health and safety and ROYAL RESIDENCY HOTEL will not be responsible for any eventualities related to any activities or services booked through this website.

ROYAL RESIDENCY HOTEL will not be responsible for loss or damage of property left in Guest's room and/or the ROYAL RESIDENCY HOTEL property during Guest's stay. Guests are advised to obtain insurance to cover curtailment, and loss of luggage, personal effects, damages, personal injuries and money/valuable belongings. The ROYAL RESIDENCY HOTEL website, the services provided and all content thereon are supplied "as is" and "as available". ROYAL RESIDENCY HOTEL provides no guarantee regarding the website and content. You are solely responsible for your use thereof